Change the color of the chat button/widget, chat message and font color, backgrounds, etc.
After you create an account, you have instant access to all of Zendesk Chat’s features for 14 days.
Each Agent will need to have their own account so they can serve customers.
Note: If your account has Web Chat enabled, all support sessions (i.e., Fast Chat, HTML Chat, or native chat within the customer application) will automatically begin within Help Alert once a connection has been established with the customer.
If desired, you can upgrade Web Chat sessions to standard support sessions.
For example, only one active conversation (concurrent chat) is permitted at any time, and most customization options are disabled.
Still, we have taken care to ensure that the Lite package is a very attractive and affordable option for startups.